Surrey Fingerprint Company - RCMP Accredited Services
Surrey Fingerprint Company operates a strict no-refund policy for all fingerprinting services provided. This policy is in accordance with RCMP guidelines and industry standards for background check services in British Columbia.
Effective Date: June 8, 2025
Surrey Fingerprint Company, located at 112 - 8232 120 Street, Surrey, BC V3W 3N4, maintains a strict no-refund policy for all services provided. This policy applies to all fingerprinting services including but not limited to:
As an RCMP accredited agency, we must follow strict guidelines that prohibit refunds once fingerprinting services have been initiated or completed.
Fingerprints are processed immediately upon capture and submitted to relevant authorities, making reversal impossible.
Government security protocols require permanent record-keeping of all fingerprint submissions for legal and audit purposes.
Processing fees, government charges, and administrative costs are incurred immediately upon service initiation.
All fees paid for fingerprinting services are non-refundable once the appointment has commenced.
RCMP processing fees and government charges cannot be refunded under any circumstances.
Same-day and expedited service charges are non-refundable regardless of processing outcomes.
Any booking or appointment fees are non-refundable once services have been initiated.
Before booking an appointment, clients are responsible for:
Ensuring they understand the specific type of background check required for their purpose.
Bringing all required identification and supporting documents to the appointment.
Understanding all applicable fees and charges before service commencement.
Acknowledging and accepting our no-refund policy before payment.
While we maintain a strict no-refund policy, Surrey Fingerprint Company is committed to providing high-quality services:
In the rare event of a significant error on our part that prevents the completion of requested services, Surrey Fingerprint Company will work with clients to resolve the issue. This may include re-taking fingerprints at no additional charge, but does not guarantee monetary refunds.
If our equipment fails during the fingerprinting process, we will reschedule your appointment at no additional cost. Previously paid fees remain non-refundable.
This refund policy complies with:
For questions regarding this refund policy or our services, please contact:
Surrey Fingerprint Company reserves the right to update this refund policy at any time. Changes will be posted on our website and will be effective immediately upon posting. Clients are encouraged to review this policy periodically.
Last Updated: June 8, 2025
By booking an appointment and using our services, you acknowledge that you have read, understood, and agree to be bound by this refund policy.